Shipping policy

 

Shipping Policy

Overview

At Idecoreu, we are committed to delivering your orders safely and efficiently. We carefully pack every product to ensure it reaches you in perfect condition.

Please read our shipping policy below for details regarding order processing, delivery timelines, shipping charges, and related information.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, sales, or holidays, processing times may be slightly extended.

Once your order is shipped, you will receive a confirmation email or message with tracking details.

Shipping Timelines

Estimated delivery times may vary depending on your location:

  • Domestic Shipping (India): 3–7 business days
  • International Shipping: 7–15 business days

Please note that delivery timelines are estimates and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Order size and weight
  • Shipping method selected

We may occasionally offer free shipping promotions on selected orders or regions.

International Shipping

We currently ship to selected international locations.

Customers are responsible for any:

  • Customs duties
  • Import taxes
  • VAT or additional local charges

These charges are determined by the destination country and are not controlled by Idecoreu.

Order Tracking

Once your order is shipped, tracking information will be shared via email or SMS. Customers can use the tracking number provided to monitor shipment progress.

Delayed or Lost Packages

While we work with reliable courier partners, occasional delays may occur.

Idecoreu is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Customs processing
  • Incorrect shipping information provided by customers

If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

Idecoreu is not responsible for orders shipped to incorrect addresses provided during checkout. Additional shipping charges may apply for reshipment requests.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the damaged product and packaging

We will review the issue and provide assistance accordingly.

Contact Us

For any shipping-related questions or support, please contact:

Idecoreu
Email: support@idecoreu.com
Phone: +91 XXXXX XXXXX

Thank you for shopping with Idecoreu. We appreciate your trust and look forward to delivering comfort and style to your home.